Conference opening
Dipl.- oec. Mirjana Kovacic
Managing Director of the Banking and Financial Departments at the Croatian Chamber of Economy

Dipl. jur. Ante Lui
Director of the Croatian Insurance Bureau

Presentation
InterEurope AG European Law Service
Dr. jur. Efi Leontopoulou
Chief Executive Officer of InterEurope AG European Law Service

New Tendencies in the Indemnity Laws of Europe,
Influences of European and International Private Law on International Claims Handling. Practical Experiences in Germany and Europe with the Deregulation of the Insurance Market.
Holger Backu
Attorney at Law
Member of the Board of Directors of InterEurope AG European Law Service

EDV-Tools for the handling of international claims /
Online-file
Holger Zündorf
Dipl. Kaufmann
Member of the Board of Directors of InterEurope AG European Law Service

Acceleration of Claims Handling – Legislatory Measures in Europe
Nikolai Kröger
Attorney at Law
Executive Assistant of InterEurope AG European Law Service